• We accept E-Transfer, VISA, MASTERCARD and cash and Debit in store only.
• All pick-up and delivery orders must be paid in FULL 2 WEEKS prior to your function date.

• Deposits are non-refundable or non-transferable
• All items require a 25% deposit upon booking.

• We charge for all broken, damaged or missing items.

• Our normal rental period is 24 hours. All wedding items are sent out the day before at no extra cost.
• It is never too soon to book. If you are unsure of your numbers, book for the number of people that you have invited.
• Final numbers are required 2 weeks prior to your function date, as well as full payment.
• No cancellations or deletions can be made to your order less than 2 weeks prior to your function date.

• Delivery and pick-ups will be delivered to where we have vehicle access (we DO NOT do stairs).
• Pick-ups: All merchandise must be ready when our driver arrives

Tables and chairs must be stacked neatly in the same location as they were delivered.

All rental items must be kept under cover until picked up.

• Our services DO NOT include set-up or tear-down of tables, chairs, etc.
• All equipment is the responsibility of the lessor from the time of delivery to time of pick up.

• All items come to you sterilized and clean, “table ready”
• Please ensure that all items are re-packed in the containers, boxes, linen bags, etc.

Glasses: Please empty and return to boxes up right.

Dishes: Scrape, and return to milk crates.

Linens: Shake off and return.

• There is an extra charge for any burn holes or wax on linens.

PLEASE COUNT YOUR ORDERS BEFORE IT IS RETURNED, AS WE CHARGE FOR ALL MISSING ITEMS!